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Communications

Revitalized Communications for Statewide Association

April 2024
+44%
Impressions
+59%
Engagements
+42%
Web Traffic

Collaborated with a prominent statewide public safety officers association to rejuvenate its public communications strategy. Within three months, our strategic initiatives led to a 44% increase in impressions, a 59% rise in engagements, and a 42% boost in website traffic from social media.

We mobilized the association’s extensive membership network, facilitating substantial email outreach to legislators and the governor regarding endorsed bills. This resulted in heightened statewide involvement, membership growth, increased dues collection, and successful achievement of legislative objectives.

The Challenge

A statewide association representing public safety officers had a communications program that wasn’t keeping pace with its legislative ambitions. Membership engagement was flat, social media presence was underperforming, and the organization’s policy positions weren’t reaching the audiences that mattered.

Our Approach

We overhauled the communications strategy across three fronts: social media (new content cadence, sharper messaging, targeted audience building), email campaigns (mobilizing the membership base to contact legislators on priority bills), and earned media. The key was connecting communications activity directly to legislative outcomes.

The Result

In 90 days: 44% more impressions, 59% more engagements, 42% more web traffic from social. Membership grew, dues collection increased, and the association’s priority legislation passed.

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